What kinds of market data works with Trade Navigator?

Trade Navigator operates with three basic kinds of Market Data:

End of Day Data
Stocks. Futures, Options. Indices

Streaming Data
Stocks. Futures, Options. Indices - approximately 10 minutes delayed

Real Time Data
Stocks. Futures, Options. Indices - by Exchange


Does Trade Navigator work on all markets?

Trade Navigator works in the following Markets:

Stocks

Futures

Indices

Options

Currency (Forex)

I look at foreign stocks. Does Genesis offer any data on foreign stocks?

Trade Navigator offers data on many foreign stocks. Most of our foreign stocks come as End of Day data. Genesis Offers:

Canadian Stocks,

Australian Stocks,

UK Stocks,

German Stocks,

Italy Milan Stocks,

Johannesburg Stocks.

Do you offer Forex and Futures Data as well?

Genesis provides data for all US Futures markets along with the European Exchange (Eurex) and Australian Futures.

Genesis carries over 80 different Forex pairs.


Do I get any historical data with Trade Navigator Gold?

Trade Navigator Gold offers you 30 years of end of day historical data, along with one year of intra-day historical data.

More history is available from Genesis Financial Technologies at (800) 808-3282.


Do I get any historical data with Trade Navigator Platinum?

Trade Navigator Platinum offers you 30 years of end of day historical data, along with over 20 years of historical intra-day data.

More history is available from Genesis Financial Technologies at (800) 808-3282.


What are the methods for paying for market data?

There are two options for paying for market data

Monthly
A credit card is required

Annually
An annual subscription is provided with a discount from the monthly fee


What are the major differences between Trade Navigator platforms?

Silver
Basic charting/trading platform

Gold
Silver plus the ability to run 3rd party libraries and strategies along with advance charting capabilities

Platinum
Gold plus the ability to create and backtest strategies along with money management capabilities


Is Trade Navigator software a yearly fee?

Trade Navigator software (Silver, Gold, Platinum) fee is a one time payment.

All future software upgrades or updates are free for the life of the product.


Can I use the Trade Navigator on two computers?

Trade Navigator is available to work on two computers. End of day data packages give you the second machine access at a 50% discount.

Streaming and Real Time data packages offer you a second computer at no additional cost. Note:

Streaming and Real Time data packages can only be run on one machine at a time. The second machine

can run End of Day data charts while the first machine is running Streaming Real Time data.


What kind of education do I get with Trade Navigator?

Genesis offers FREE one-on-one coaching sessions. You can sign up for a session at any time that works best for you.

We do ask that you only have one session per week so that others can take advantage of this great training tool.

There is no limit on the number of coaching sessions you can attend.

http://www.genesisft.com/education.php


Is there a money back guarantee?

Genesis has worked for more than two decades to offer the best Data and Charting/Trading products on the market.

We guarantee that you will be satisfied with each and every product you purchase from Genesis.

Genesis provide you with a 30-day money back guarantee begins from the time that you first download the software.


Can I practice with a simulated trading account?

There is a built in simulated trading account in our Trade Navigator.

You may set up multiple accounts as well.


Is there an easy way to trade from the charts using Trade Navigator?

Trade Navigator provides two methods for trading via a connected brokerage firm

Each chart provides a Order Bar to trade from

For each chart you are provide with a Price Ladder or DOM from which to trade.


Who do I contact if I have a problem with Trade Navigator?

You may contact Genesis Technical Support at 719.884.0245 or via email at support@genesisft.com.

Our technical support services are free.

Our technicians have remote assistance capabilities that allow them to log into your Trade Navigator for hands-on

assistance with any issue you may have.